Automatic reassignment can be run on a specific user. When run on a specific user, the system will review each account/category that is currently assigned to this user. Each assignment will be changed as needed to reflect the current SRA rules. For example, if postal code 06488 was moved from User A’s user criteria to User B’s, then running SRA rules on User A would move all accounts in the 06488 postal code from User A to User B.
After the user’s rule and any other related rules have been changed:
1) Click on in the Button Bar or
on Tools->System Console.
2) Click on for
User Profiles. A user list is displayed.
3) Change the search fields as needed and click Refresh to display the target user.
4) Click on the ID of the target user. The user’s
profile opens.
5) Click on Run SRA.
6) Make the selections. See the table for descriptions.
Field |
Description |
All Categories |
Check to run for all categories. |
All Users |
User’s name is displayed. |
Override protected Account assignments |
Check to reassign a Sales Rep even if the current Sales
Rep is marked as protected on the account. |
Reassign Leads |
Check to also reassign open leads. |
Preview |
Check to see a preview of
reassignment. |
7) Click on Run>.
8) Click on home (mySalesChain) to go back to system console.