The Online Help for the mySalesChain product provides the steps and procedures for using the features of the product. The help is divided into the User Manual and the Administrative Manual.
The Online Help opens in a separate browser window when you click on the icon in the Button Bar or press the F1 key. When the F1 key is pressed, the topic related to the view you have open will be displayed.
The help window is divided into a left pane and right pane. The left pane contains either the Table of Contents or the Index. The right pane contains the current topic.
Support
Technical support can be contacted by:
Email: support@saleschain.com
Telephone: (203) 262-1611.
Using the Online Help
You can move through the online help by clicking on a link in the Table of Contents, the Index, or a topic.
Navigation Buttons
The four navigation buttons are:
§ Contents Redisplays the Table of Contents in the left pane with all subtopics hidden.
§ Index Displays the Index.
§ Previous Displays the topic that occurs just before the current topic, as they are organized in the Table of Contents.
§ Next Displays the topic that occurs just after the current topic, as they are organized in the Table of Contents.
Table of Contents
The Table of Contents is normally in the left pane of the help window. Only the main topics are listed when the help is first opened. A book icon indicates that a topic contains subtopics. A page icon indicates a topic with no subtopics. The Table of Contents can be used as follows:
§ Click on a book icon to display its subtopics (the topic displayed to the right does not change).
§ Click on the topic name to display the topic in the display area to the right.
§ Click on an open-book icon to hide its subtopics.
Index
The index contains an alphabetical list of keywords that link back to the associated topics. Click on a keyword to display its associated topic.
Topics
A topic is a page of information describing a particular procedure or subject area. A scroll bar exists at the right side if the topic extends beyond the viewing area.
Within the topics are links to related topics and to glossary terms. A word or group of words that is colored differently is a link. If you click on a link to another topic, that topic is displayed. If you click on a link of a glossary term, a popup appears with the term and its definition. Click back in the topic window to remove the glossary popup.